At Evike-Europe, we want our customers to be 100% satisfied. If you have a problem with one of our products, our after-sales service is here to help you.
A few criterias are needed to benefit from this service:
- The product must have been ordered on Evike-Europe;
- The product must be non-functional when it comes out of the box (1) OR the product does not work anymore after a regular use (2).
The after-sales service will not be able look after your product if it is not functional after a wrong manipulation/use;
The product must still be under warranty (read our terms and conditions)
If you respect these conditions, send an email to email@example.com indicating :
- The order number linked to the purchase of the defective product
- The product you wish to return
- The reason why you want to send back the product
Our team will answer you quiclky and will help you to find the best solution to solve your issue.