Privacy
Policy
DOLOMÈDE EVIKE EUROPE operates under the name "Evike Europe" and the website www.evike-europe.com. This policy informs you about how we collect and process your personal data as data controller under the GDPR (Regulation 2016/679) and the French "Informatique et Libertés" Act No. 78-17.
Who processes your personal data?
DOLOMÈDE EVIKE EUROPE is a limited liability company registered with the RCS of Nanterre under number 431 984 533, with its registered office at 40 boulevard Henri Sellier, 92150 Suresnes, France.
The Company operates an online sales website for airsoft replicas and accessories at www.evike-europe.com.
What personal data do we process?
We process two types of data:
Collected when creating your account, during interactions with our customer service, or when modifying your profile:
- Title, last name and first name
- Delivery address and billing address
- Email address and password
- Date of birth
- Bank details
- Phone number
Some data is collected automatically as a result of your actions on the Site:
- Navigation data
- Order history
- Preferences and interests
- Products viewed and added to basket
- Delivery incidents and complaints
- Conversations with a consultant
What are the data retention rules?
- Law: processing made mandatory by a legal text.
- Contract: processing necessary for the execution of the contract you have consented to.
- Consent: you agree via an express consent (checkbox, click...). You may withdraw this consent at any time.
- Legitimate interest: the Company has a justified business interest in processing your data that does not infringe your privacy.
- When you create your customer account
- When you place an order or access our services
- When you browse the Site and view products
- When you participate in a contest
- When you contact our Customer Service
- When you write a review or answer a survey
- When you view our advertisements
- Navigation data and audience statistics: 13 months from your last activity
- Account personal data: 3 years after your last modification or 6 years after your last order
- Invoices (legal obligation): 10 years (Article L.123-22 of the French Commercial Code)
- Other data subject to limitation periods: up to 5 years (Article 2224 of the French Civil Code)
Why is your data collected?
- Order management: your data is necessary to process each purchase of goods and/or services made on our Site, and may be retained for evidentiary purposes in compliance with legal and regulatory obligations.
- Service personalisation: your data allows us to improve and personalise the services we offer and the information we send you.
- Information and newsletters: you may receive offers by electronic communication (email, SMS...). You can unsubscribe at any time via the link at the bottom of our emails or in My Account under "Personal Info/Newsletter".
- Alerts: we can send you alerts by email to notify you of product availability or news of interest to you.
Who has access to your personal data?
The data collected on the Site is exclusively intended for the Company. We do not transmit your personal data to third parties.
Data may only be shared with service providers called upon for the performance of our services (order management, payment processing, etc.). For each service contract, a confidentiality agreement is concluded between the service provider and the Company to protect your personal data.
How is your data protected?
The Company ensures that your data is protected by storing it on secure servers. When you create your customer account, a password meeting our security standards is required.
What are your rights?
In accordance with the applicable European Regulation, you may exercise the following rights:
How to exercise your rights?
Send your requests by email or post, indicating your name, first name, email address and, if possible, your customer reference. Your request must be signed and accompanied by a copy of a valid identity document.
40 Boulevard Henri Sellier
92150 Suresnes, France