Terms &
Conditions

Prior to purchase, these T&Cs are made available to the Customer for information purposes. The Customer acknowledges having read these T&Cs before placing their order, as well as all the information listed in Article L. 221-5 of the French Consumer Code. They declare their acceptance in accordance with Article 1119 of the French Civil Code.

In the event of non-compliance with these T&Cs, DOLOMEDE EVIKE EUROPE reserves the right to suspend the sale without prejudice to any damages it may claim.

DOLOMEDE EVIKE EUROPE reminds customers that the distribution and sale of replicas are subject to the strict requirements of Decree no. 99-240 of 24 March 1999:

• Article 1: The offer, sale and supply of objects resembling firearms, designed to fire rigid projectiles generating energy above 0.08 joules and up to 2 joules, are regulated.
• Article 2: The sale, free distribution or supply of such products to minors is prohibited.

All products and services offered by DOLOMEDE EVIKE EUROPE are available online at www.evike-europe.com. They may be available in limited quantities and may only be returned or exchanged in accordance with our returns policy. We cannot guarantee a perfect match with the products displayed (e.g. colours on screen).

We reserve the right to limit or discontinue sales of any product or service to any person, in any geographic region or jurisdiction. All product descriptions and prices may be changed without prior notice, at our sole discretion. Any offer is void where prohibited by law.

Delivery is made exclusively to the address provided at the time the order is finalised. No claim may be made for failure to receive an order due to an incorrect address not notified to us.

In the event of a delivery error (wrong recipient or products not matching the order), DOLOMEDE EVIKE EUROPE will bear all return and re-delivery costs.

In the event of a temporary stock shortage, DOLOMEDE EVIKE EUROPE reserves the right to split the order. Any additional shipping costs will be borne by DOLOMEDE EVIKE EUROPE.

Each customer orders in full knowledge of the rules applicable in their country. In the event of goods being held or returned to sender, DOLOMEDE EVIKE EUROPE cannot be held liable. Any re-delivery shipping costs remain the Customer's responsibility.

In the event of failure to deliver on time, the Customer may cancel the order after 30 days (mainland France) or 60 days (rest of the world), in accordance with Articles L. 216-2, L. 216-3 and L. 216-4 of the French Consumer Code.

In the event of missing or damaged goods during transit, the Customer must note precise reservations on the delivery note upon receipt, and confirm them in writing within 3 working days of delivery by recorded letter with acknowledgement of receipt.

For orders to certain countries (particularly outside the EU), customs duties or local taxes may apply. These charges are the sole responsibility of the Customer.

In accordance with Articles L.221-18 et seq. of the French Consumer Code, you have 14 days from receipt of your order to exercise your right of withdrawal, without giving reasons or incurring penalties.

• By e-mail to: support@evike-europe.com or via the contact form on the website
• Using the withdrawal form available on the website

Products returned in their original condition, unused, complete (accessories, packaging, documentation) will be refunded at 100% of the price paid. Delivery charges billed at the time of ordering are also refunded at 100%, in accordance with Article L.221-24 of the French Consumer Code.

• Use a tracked shipping method and retain proof of postage
• Returns sent to a collection point will not be accepted

Return shipping costs are the Customer's responsibility, unless the return is due to an error on our part. For returns from outside the Schengen Area (United Kingdom, Switzerland), import duties may apply and remain the Customer's responsibility.

The refund will be processed within 14 days of receipt and verification of the returned products, using the same payment method used at the time of ordering.

In accordance with Article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to goods made to the Customer's specifications or clearly personalised, nor to goods that may deteriorate rapidly.

In accordance with Articles 1641 et seq. of the French Civil Code, DOLOMEDE EVIKE EUROPE warrants its products against hidden defects.

DOLOMEDE EVIKE EUROPE warrants the conformity of goods sold, in accordance with Articles L. 217-4 et seq. of the French Consumer Code. Any action arising from a lack of conformity must be brought within 2 years of delivery of the goods.

Replicas purchased on the website are covered by a 12-month mechanical and electronic warranty under normal use and without any unauthorised modifications, in accordance with the manufacturer's technical specifications.

Batteries and other wear parts sold are covered by a 14-day warranty against manufacturing defects. The warranty is personal, applies only to individuals and cannot be transferred to a third party.

Data collected includes: first name, last name, email address, date of birth (account creation), connection and location data, postal address and phone number (payment). Cookies are used — the Customer may disable them in their browser settings.

• 3 years from last activity or 6 years after the last order
• 13 months for audience measurement statistics
• 10 years for past invoices